What should a cosmetologist do if they observe a client's skin reaction during a service?

When a cosmetologist observes a client's skin reaction during a service, the most appropriate action is to stop the service immediately and provide appropriate care. This approach prioritizes the health and safety of the client, which is the primary responsibility of any licensed cosmetologist. Continuing the service despite an adverse reaction might exacerbate the issue, potentially leading to further irritation or injury.

Ceasing the service allows the cosmetologist to assess the situation more thoroughly and determine the best course of action, which could involve soothing the affected area or referring the client to a medical professional if necessary. Taking immediate action ensures that the client feels safe and cared for, reinforcing the importance of their wellbeing during beauty treatments.

In cases where the client insists on continuing, the cosmetologist must prioritize safety over client preference, as risking the client's health for the sake of the service is inappropriate. Applying soothing products without fully evaluating the reaction could also worsen the situation or lead to complications. Consulting with another professional might be beneficial in some contexts, but decision-making must focus on the immediate needs of the client and cannot delay necessary intervention during a reaction.